Privacy Policy.

Last updated: July 2026.

This Privacy Policy describes how SUPPATRADE ("we", "us", or "our") collects, uses, and protects your information when you use the FamRite mobile application and website (collectively, the "Service").

1. Information We Collect

Information you provide:

  • Name, phone number, and farm details when you register
  • Animal records, health logs, weight entries, and breeding records you create
  • Financial transactions and inventory
  • Photos you upload of animals or listings
  • Marketplace listings and AgroChat posts
  • Messages you exchange with other users

Information collected automatically:

  • Device type, operating system, and app version
  • Crash reports and performance data
  • General location (country/region) for market-specific features
  • Usage analytics to improve the app

2. How We Use Your Information

  • Operate the FamRite service and maintain your account
  • Provide insights on your own farm's data
  • Enable Marketplace and AgroChat features
  • Send account notifications and reminders you have opted into
  • Improve the app based on aggregate usage
  • Prevent fraud and enforce our Terms

3. Sharing

We do not sell your personal data. We share information only:

  • With other users when you choose to post in AgroChat or the Marketplace
  • With service providers under contract who help us operate the Service
  • Where required by Ghanaian law or valid legal process

4. Data Retention

We keep your data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, unless we are required to keep it longer by law.

5. Your Rights

You can export, correct, or delete your data at any time from Settings β†’ Data inside the app. Email support@famrite.com for anything you cannot do in the app.

6. Children

FamRite is not intended for children under 14. We do not knowingly collect data from children under 14.

7. Third-Party Services

We work with carefully selected third-party service providers to operate FamRite. These include providers for:

  • Cloud database and authentication infrastructure
  • Mobile app distribution and subscription billing (Apple App Store and Google Play)
  • AI-powered features (your conversations with the AI Coach are processed by a third-party AI provider)

Each provider is bound by their own privacy policy and data processing agreements. We do not sell your data to any third party.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of FamRite after changes constitutes acceptance of the updated policy.

9. Contact

SUPPATRADE
Email: support@famrite.com
Website: famrite.com